Why Is My Samsung Refrigerator Ice Maker Not Working?

We often take a refrigerator ice maker for granted; until a problem leaves our drinks lukewarm. Why is my Samsung refrigerator ice maker not working? The wrong freezer temperature can limit ice production. Use these Samsung ice maker troubleshooting tips so neither you nor your drink lose its cool.

Samsung Refrigerator Ice Maker Not
Working? Check These
4 Common Causes.

Not every ice maker problem involves a malfunction. In some cases, it can be solved with a DIY fix or minor adjustment. When you find your Samsung refrigerator ice maker not working, check these 4 common causes to determine the right solution.

1. Ice Maker is Turned Off

Even if the refrigerator and freezer are operating, the ice maker must be turned on in order to make ice. How do I turn on the ice maker on my Samsung refrigerator? For refrigerators with a dispenser, press and hold the Ice Maker button on the dispenser’s control panel for 3 seconds. An ice icon should illuminate, indicating that the ice maker is on. For models without a dispenser, press and hold the Power Freeze button on the refrigerator’s control panel for 3 seconds.

After turning on, it can take up to 24 hours for the ice maker to produce a full batch of ice. If it doesn’t begin making ice shortly after turning on, you can try resetting the ice maker by pushing its Test button. Refer to your user manual to determine the exact location of the Test button on your refrigerator’s ice maker. What if you find your Samsung ice maker reset not working? If it’s not working properly, ice won’t be produced within the 6 minute testing period.

2. Improper Freezer Temperature

If ice isn’t being produced after the ice maker is turned on and reset, check your freezer temperature setting. If the temperature is too cold, it can leave your Samsung ice maker frozen and unable to make ice. A temperature that’s too warm can prevent ice from freezing. Samsung recommends a freezer temperature of 0℉ for optimal ice production.

Samsung ice maker won't make ice
Image Courtesy of Samsung

To adjust the temperature, press the Freezer or Freezer Temp button on your refrigerator’s control panel until the right temperature is displayed.

3. Ice Maker Not Getting Water

Do you notice your Samsung ice maker not filling with water? A reduced water supply may be prohibiting ice production. 

These water supply issues could be responsible for a Samsung refrigerator ice maker not working correctly:

  • Faulty water inlet valve: This valve opens and closes, allowing water from your home supply to flow to the refrigerator. When the valve malfunctions electronically or is damaged, it may remain closed, cutting off the refrigerator’s water supply. If the valve shows no continuity with multimeter testing or displays cracks or leaks, it requires replacement.
  • Low water pressure: If the water inlet valve isn’t faulty, a lack of water pressure may be preventing it from operating. The valve requires at least 20 psi of pressure to open and close. If your kitchen sink shows a weakened water flow, your home’s water pressure may require a professional assessment.
samsung refrigerator ice maker not working
  • Clogged water filter: Water flows through the refrigerator water filter before supplying the ice maker. If the filter is clogged with contaminants, it may block the flow of water needed to make ice. Change the filter every 6 months to prevent the clogs that restrict water flow.

4. Defective Samsung Ice Maker

If all else fails and your Samsung ice maker won’t make ice, a defective component could be the reason. A faulty ice maker control board, mold thermostat or switch could halt ice production. As these components aren’t usually sold separately, a professional ice maker repair service may have to replace the entire ice maker assembly.

Don’t let a lack of ice ruin your favorite refreshment! When you find your Samsung refrigerator ice maker not working, contact Maughanster Appliance Repair for a fast and professional fix!