As if refrigerator problems weren’t confusing enough, a freezer that stays cold while the fridge gets warm can be even more baffling. Troubleshoot the most likely reasons for a GE refrigerator not cooling but freezer is fine below.
Where to Start When You Find Your GE Refrigerator Not Cooling but Freezer is Fine
It’s hard to solve a mystery if you don’t know where to start. Our troubleshooting guide lists three common reasons for a GE refrigerator not cooling but freezer is fine to save you the detective work.
GE Evaporator Coils Frosted Over
What would cause a GE refrigerator to not be cold? The answer is usually frosted over evaporator coils. These coils help the refrigerator’s automatic defrost system by heating up to melt accumulated frost and cooling down to maintain the refrigerator’s temperature.
If the coils remain frosted, airflow to the refrigerator can be restricted, resulting in a GE refrigerator not cooling but freezer is fine. There are several possible malfunctions within the defrost system that can cause the coils to stay frosted over. We recommend that a professional service test the different components of the system to determine the exact cause.
GE Refrigerator Evaporator Fan Motor Not Working
A failed evaporator fan motor could be another reason you find your GE refrigerator warm but freezer cold. The evaporator fan motor powers a fan that blows cold air over the evaporator coils to help the refrigerator stay cold.
If the fan motor is broken, the fan will be unable to circulate cool air over the evaporator coils. This means the coils won’t cool adequately and the refrigerator will struggle to maintain its temperature. The fan motor may operate loudly before breaking down completely. To fix a warm fridge and cold freezer in this case, the fan motor must be replaced.
GE Damper Control Assembly Not Working Properly
When the refrigerator produces cold air, the damper control assembly opens and closes to allow the right amount into the refrigerator compartment. It does this by working with the thermostat to open or close based on the refrigerator’s set temperature.
If the damper control assembly doesn’t open properly cold air won’t reach the refrigerator compartment, leaving your GE freezer cold but refrigerator warm. Occasionally the damper control assembly gets stuck in the closed position and can be moved to fix the problem. However, if the damper assembly doesn’t move freely or appears damaged, it needs to be replaced.
Sometimes only a professional refrigerator repair can fix the problem when you find your GE refrigerator not cooling but freezer is fine. Call Maughanster Appliance Repair to help with any refrigerator malfunction.